Bilby 3D
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Bilby 3D
- Experts in 3D
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General Enquiries:

Phone: Freecall 1800-847-333
Fax: +61 2 8079 5971

Sydney - Alexandria, NSW

Unit 23, "The Bourke Centre"
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110 Bourke Road
Ph: 02 8197 3928

Brisbane - Spring Hill, QLD

Shop 2, 474 Upper Edward Street
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Ph: 07 3135 9810

Melbourne - Clayton, VIC

Setting up at A5, 2 Westall Rd, Clayton
Set Your Store
Ph: 03 8080 1200

Head Office - Bega NSW

452 Wyndham Lane, Kanoona. Ph: 02 8197 3930

Click above to set your Store
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Bilby3D Printer Repair Service

Bilby 3D : 3D Printer Repair and Service

Bilby 3D specialise in professional Servicing and Repair of 3D Printers via our Melbourne and Sydney 3D Printer Service Centres.

We have many years experience in 3D Printer Service and Repair and have used this expertise to set up the Melbourne and Sydney 3D Printer service centers capable of servicing up to 20 machines a week.

We specialise in, and stock parts for:

Getting your Machine to us

Dropping Off Your Machine

You can drop your machine off our shops (Note: Machines must be booked in)

Courier Collection

We can also arrange collection (via TNT couriers), and return delivery. Costs are usually $20 for Sydney, $35 Melbourne or Brisbane.
Contact us for a full quote and PACKING INSTRUCTIONS - Proper packing is important to ensure your machine does not suffer expensive damage during transit. This happens all too often and should not be taken lightly - we cannot cover you for damage in transit due to improper packing. We highly recommend that you drop off and pick-up if possible.

Service Costs

We charge a $115 initial inspection and service fee (per machine). Cost may vary depending on machine type and complexity. This includes initial diagnostics, and a clean, alignment, lubrication and general service.

After this is complete our service team will contact you to discuss any issues or problems they found and the cost associated with each problem. No work will be complete without your approval!

Contact us to discuss your needs.

On-Site Servicing, Installation and Training

A Basic drop-off, setup and brief introduction service is a flat-rate within 40kms of our stores for $150

We also offer on site servicing with additional travel charges from Clayton and Alexandria (Sydney) as follows:
SYDNEY : $115 1st hour, $42.50 per 1/2hr there after (GST Inc.).
MELBOURNE : $115 1st hour, $42.50 per 1/2hr there after (GST Inc.).
Other cities by arrangement

For more on installation and set up of your machines go to our Installation Policy

Other Pages of Interest

Read our 3D Printer and Router Knowledge Base
Read Our Knowledge Base
Log a Support Ticket
Log A Support Ticket

Copyright 2018 Bilby3D. "Bilby3D" and the Bilby Logo are registered Trademarks of Bilby Publishing, used with Permission.
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Bilby 3D Pty. Ltd. Phone 1800-847-333 International +61 2 8197 3928

Australian Distributors of desktop sized 3D Printers (Raise3D, Robo3D, FlashForge, Roland, Reprap, Makerbot & UP printers), 3D Scanners, Tools & Parts

Sydney: 23 / 110 Bourke Rd, Alexandria, NSW 2015, Australia

Brisbane: 2 / 474 Upper Edward St, Spring Hill, QLD 4000

Melbourne: A5 / 2 Westall Rd, Clayton, VIC 3168