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Bilby 3D
- Experts in 3D
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General Enquiries:

Phone: Freecall 1800-847-333
Fax: +61 2 8079 5971

Sydney - Alexandria, NSW

Unit 23, "The Bourke Centre"
Set Your Store
110 Bourke Road
Ph: 02 8197 3928

Brisbane - Spring Hill, QLD

Shop 2, 474 Upper Edward Street
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Ph: 07 3135 9810

Melbourne - Clayton, VIC

Setting up at A5, 2 Westall Rd, Clayton
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Ph: 03 8080 1200

Head Office - Bega NSW

452 Wyndham Lane, Kanoona. Ph: 02 8197 3930

Click above to set your Store
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Bilby 3D : Terms and Conditions

Bilby 3D is committed to providing the best possible service to every home, educational facility and professional we supply.

Bilby 3D is an Australian company, using Australian merchant (credit card) facilities.

Please take a moment to read our Policies and Product Guarantees:

Shipping Policy Ordering and Payment Options Backorder Policy Returns Policy Consumer Guarantees Warranty Policies Service and Installation Policies Privacy Policies


Ordering and Payment
It is easy doing business with us.
Easy Ordering: Order by phone, fax, mail or online.

Easy Payment Options: Pay by PayPal, Credit Card (over the phone or online), Cheque, or Direct Deposit. Pre-Approved organisations can order on account.


Payment Processing Fees: Sadly, due to the rate of fraud and bank charges, we are now forced to charge a processing fee on PayPal, VISA, Mastercard and American Express. This is calculated at 2.95% of your order total if you select one of these payment methods. To avoid fees, select Direct Transfer and make the transfer promptly after checkout.


Credit Cards processed by a human being: Using the secure St George Merchant Gateway, so you can make changes and additions if you want :)
Credit Card details entered online are entered through secure online pages and are only stored until your payment has been processed. All online records are then immediately deleted!

Not comfortable entering your credit card details online? Select call me for card details and we will telephone you ASAP.

Paying via Direct deposit or cheque?: Please note that it is your responsibility to enter our account details correctly, as supplied at checkout. We cannot do anything if you type in the wrong account number. Depending on your bank, it can take up to a week for the money to arrive at our account and we cannot process your order until payment is received.

Every order receives an invoice/receipt.
More about Ordering and our Payment Options




Copyright 2016 Bilby3D. "Bilby3D" and the Bilby Logo are registered Trademarks of Bilby Publishing, used with Permission.
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Bilby 3D Pty. Ltd. Phone 1800-847-333 International +61 2 8197 3928
Australian Distributors of desktop sized 3D Printers (Raise3D, FlashForge, Roland, Da Vinci, Reprap, Makerbot & UP printers), 3D Scanners, Tools & Parts
Sydney: 23 / 110 Bourke Rd, Alexandria, NSW 2015, Australia
Brisbane: 2 / 474 Upper Edward St, Spring Hill, QLD 4000
Melbourne: A5 / 2 Westall Rd, Clayton, VIC 3168
Bega Head Office: 452 Wyndham Lane, Kanoona 2550