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Bilby 3D
- Experts in 3D
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General Enquiries:

Phone: Freecall 1800-847-333
Fax: +61 2 8079 5971

Sydney - Alexandria, NSW

Unit 23, "The Bourke Centre"
Set Your Store
110 Bourke Road
Ph: 02 8197 3928

Brisbane - Spring Hill, QLD

Shop 2, 474 Upper Edward Street
Set Your Store
Ph: 07 3135 9810

Melbourne - Clayton, VIC

Setting up at A5, 2 Westall Rd, Clayton
Set Your Store
Ph: 03 8080 1200

Head Office - Bega NSW

452 Wyndham Lane, Kanoona. Ph: 02 8197 3930

Click above to set your Store
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Bilby 3D : Terms and Conditions

Bilby 3D is committed to providing the best possible service to every home, educational facility and professional we supply.

Bilby 3D is an Australian company, using Australian merchant (credit card) facilities.

Please take a moment to read our Policies and Product Guarantees:

Shipping Policy Ordering and Payment Options Backorder Policy Returns Policy Consumer Guarantees Warranty Policies Service and Installation Policies Privacy Policies


Service and Installation Policy
In addition to the normal Warranty and technical support that comes with the machine we also service and repair machines; and can drop off and install new machines.

On Site Delivery and Installation
Bilby 3D offers a drop off and setup service for all our 3D printers. This includes delivery plus un-boxing and running set up routines through to first print. This does not include training, other than on how loading filament works and “observation’ of levelling etc.
Brisbane – Sydney – Melbourne (within 40 KM of our stores) : Cost $150

Installation 40-100Km from a store
Depending on geographic location, we may be able to offer this service.
Short extensions in km - $50/1-20km extra to a maximum 100km
For example if you are 100km from a store you would pay $150 (standard fee) + $150 extra travel fee (60km extra) = $300

Installation of more than 150km from a store
Needs to be negotiated and may include couriers + flights+ accommodation as per the schedule below

To book add one of these to your cart or call 1800 847 333

For other training packages see : Courses and Training

Travel Charges
By road: $100/50km, max 150km, includes transit from/to airports
Flights: Subject to market rates from Brisbane, Sydney or Melbourne
Accommodation : Required where travel + course is greater than a 6 hr round trip to our nearest store/ the trainers place of residence. Minimum rate $150/night

Where possible courses, training and or long distance installations are geographically grouped to minimise costs.
Installations and Training Packages - Full details


Copyright 2017 Bilby3D. "Bilby3D" and the Bilby Logo are registered Trademarks of Bilby Publishing, used with Permission.
Bilby 3D Pty. Ltd. Phone 1800-847-333 International +61 2 8197 3928
Australian Distributors of desktop sized 3D Printers (Raise3D, Robo3D, FlashForge, Roland, Da Vinci, Reprap, Makerbot & UP printers), 3D Scanners, Tools & Parts
Sydney: 23 / 110 Bourke Rd, Alexandria, NSW 2015, Australia
Brisbane: 2 / 474 Upper Edward St, Spring Hill, QLD 4000
Melbourne: A5 / 2 Westall Rd, Clayton, VIC 3168
Bega Head Office: 452 Wyndham Lane, Kanoona 2550