Product Warranties and Guarantees
Bilby 3D is disappointed that our industry has become filled with back-yard operators and fly-by-nighters that supply low quality product
with not after sales service or recourse. Bilby 3D is a name you can trust, and the off shoot of a company with 17 years in customer service and support.
We are here for the journey, not just the sale!
We have pdf versions of each of our warranty policies. Please read them prior to purchase and feel free to ask questions
When you purchase a 3D Printer from Bilby 3D (or a registered reseller), and where you are located in Australia, we
provide you an Australian warranty as well as technical support. We stand by these machines. Our Australian warranty is not a "back to the USA" warranty, as some other sellers try and provide
If something is faulty, damaged in transit, DOA etc we will send you the parts to fix it, or in serious cases we will fix it for you!
These valuable and sometimes critical components in such an emerging industry are included in the price!
Bilby 3D Pty. Ltd. Phone 1800-847-333 International +61 2 8197 3928
Australian Distributors of desktop sized 3D printers (FlashForge, Roland, Da Vinci, Repraps, Makerbot & UP printers), 3D Scanners, Tools & Parts
Sydney: 23/110 Bourke Rd, Alexandria, NSW 2015, Australia
Brisbane: 2/474 Upper Edward St, Spring Hill, QLD 4000
Melbourne: Coming to Victoria Feb/Mar 2017
Bega Head Office: 452 Wyndham Lane, Kanoona 2550