Bilby 3D
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Your Account
Shop Locations
Bilby 3D
- Experts in 3D
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General Enquiries:

Phone: Freecall 1800-847-333
Fax: +61 2 8079 5971

Sydney - Alexandria, NSW

Unit 23, "The Bourke Centre"
Set Your Store
110 Bourke Road
Ph: 02 8197 3928

Brisbane - Spring Hill, QLD

Shop 2, 474 Upper Edward Street
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Ph: 07 3135 9810

Melbourne - Clayton, VIC

Setting up at A5, 2 Westall Rd, Clayton
Set Your Store
Ph: 03 8080 1200

Head Office - Bega NSW

452 Wyndham Lane, Kanoona. Ph: 02 8197 3930

Click above to set your Store
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> Ordering and Payments
Jump to: Postage and Dispatch

Ordering and Payment

Easy Ordering

Order by phone, fax, mail or online. What ever is easiest for you. Our trained and experienced staff can even help you select the product that best meets your need.

Yes - We accept purchase orders!
Just fax or email your purchase order through for processing.

Get It On Account
Schools, Organisations and Associations, Professionals, Libraries and Government Departments can apply for a 30 day account.
In most cases accounts can be set up in 1-2 business days.
a) A trade history with Bilby 3D (schools may be exempt from this at our discretion)
b) Your company details including Name, address, contact details for ordering and accounts
c) Internal terms of Account (Eg only on provision of purchase order, only John Smith can order etc)
No needless paperwork!       No references!       No Waiting!       No Hassle!

Credit Limits are at our discretion. Please note that we may seek a creditcard to be held on file for security and credit terms may be cancelled in the event of late payments.
Payment terms are strictly 30 days from date on invoice. Goods will be invoiced as close as possible to the shipment date.

Easy Payment Options

We accept payment by PayPal, Credit Card (over the phone or online), Cheque, Money order or Direct Deposit. Every order receives an invoice/receipt. This becomes the packing slip on the front of your parcel.

Credit Card payments

Payments are processed by a human being, once your order has been finalised, through the secure Commonwealth Bank Merchant Gateway
Credit Card details entered online are entered through secure online pages and are only stored until your payment has been processed. All payment records are then immediately deleted!

If you are not comfortable entering your credit card details online you can select the payment option call me for card details and we will telephone you ASAP.

A word on card fraud
Unfortunately high levels of card fraud mean that we reserve the right to NOT process a credit card if we are concerned about the ligitimacy, and may ask you to pay via direct transfer for larger purchases.

Direct Deposit

Use internet banking or an actual bank branch to put money into our bank account.
Please note that it is your responsibility to enter our account details correctly, we cannot do anything if you do not do so correctly.
Note that depending on your bank, it can take up to a week for the money to arrive at our account and we cannot process your order until it does so. We bank with CommBank, so transfers from your CommBank account usually arrive immediately

If you opt to pay via Cheque or Money Order we will dispatch your order as soon as the cheque/money order arrives in the mail. Please note that this can take up to 2 weeks!

Copyright 2018 Bilby3D. "Bilby3D" and the Bilby Logo are registered Trademarks of Bilby Publishing, used with Permission.
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Bilby 3D Pty. Ltd. Phone 1800-847-333 International +61 2 8197 3928

Australian Distributors of desktop sized 3D Printers (Raise3D, Robo3D, FlashForge, Roland, Reprap, Makerbot & UP printers), 3D Scanners, Tools & Parts

Sydney: 23 / 110 Bourke Rd, Alexandria, NSW 2015, Australia

Brisbane: 2 / 474 Upper Edward St, Spring Hill, QLD 4000

Melbourne: A5 / 2 Westall Rd, Clayton, VIC 3168