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General Enquiries:

Phone: Freecall 1800-847-333

Alexandria Sydney ShowroomSydney - Alexandria, NSW

Unit 23, "The Bourke Centre"
Set Your Store
110 Bourke Road
Ph: 02 8197 3928

Spring Hill Brisbane ShowroomBrisbane - Spring Hill, QLD

Shop 2, 474 Upper Edward Street
Set Your Store
Ph: 07 3135 9810

Clayton Melbourne ShowroomMelbourne - Clayton, VIC

Factory A5, 2 Westall Rd, Clayton
Set Your Store
Ph: 03 8080 1200

Belmont Perth ShowroomPerth - Belmont, WA

Unit 3, 158 Francisco St (cnr of Abernethy Rd)
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Ph: 08 9334 5222

Click above to set your Store
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New to Bilby3D?

Belmont WA Closed | Brisbane - New store hours | Melbourne + Sydney open M-F 9-5

UP Box, UP Plus and UP Mini: Technical Support and Downloads

This page is dedicated to the UP Mini, UP Plus and UP Plus 2
and covers everything users need to know, or download.

Product Pages

If you need technical support please go here: Knowledge Base, Lodge a Ticket, Book a Repair

To learn more about these printers:
Up! Box Up! Plus 2 Up! Mini Up! Mini 2

User Manuals

The up machines are known for their excellent user manuals. These are cruitial on your machines arrival and should be downloaded before opening the box. Download yours now :
Up Plus 2 : Plus 2 3D Printer Manual.pdf (2Mb)
Up Plus (original): UP Plus 3D Printer Manual.pdf (7.6Mb)
Up Mini UP Mini 3D Printer Manual.pdf (7.25Mb)


There is differennt software and drivers for different Windows and Mac configurations. Please go to the manufacturers page to download your siftware here : PP3D software download page

Feel free to take a test drive of the UP software. This software comes free with the UP 3D printer. It is super easy to use. This is what you use to sent your creations to the printer.

Updates and Upgrades

Up Plus and Up Plus 2 Up Mini

Genuine and Aftermarket Parts

Copyright 2011-2022 Bilby3D Pty. Ltd.

Bilby 3D Pty. Ltd. Phone 1800-847-333 Int:+61 2 8197 3928

Australian Owned & Operated Distributors of Desktop 3D Printers, 3D Scanners, Tools & Parts

Melbourne: Factory A5, HallMarc Business Park, 2A Westall Rd, Clayton, VIC 3168

Brisbane: Shop 2, 474 Upper Edward St, Spring Hill, QLD 4000

Sydney: Unit 23, 110 Bourke Rd, Alexandria, NSW 2015

Perth: Unit 3, 158 Francisco St, Belmont, WA 6104